Support & FAQ

Clear answers before you get started.

Use these answers as a starting point when evaluating FinHeal. For questions about specific functionality or setup, contact our team directly.

Talk to our team

Which businesses is FinHeal intended for?

This website introduces FinHeal for jewellery businesses and general business accounting workflows. Contact the team to confirm whether the current product supports your specific industry and operating requirements.

What features are available?

The site covers high-level areas such as billing, transaction records, inventory and business reporting. Exact functionality can vary by product setup; request a walkthrough for confirmation.

Does FinHeal support jewellery-specific printing?

Printing and label workflows depend on the application configuration and supported devices. Share your printer model, document format and workflow with the team so compatibility can be checked.

Can you confirm GST and tax requirements?

Tax and documentation requirements depend on your business and jurisdiction. Discuss your invoicing workflow with the FinHeal team and confirm suitability with your accounting or tax professional.

How do I request a product walkthrough?

Use the contact form to describe your business, the workflows you need and the questions you would like answered.

Where can I find pricing?

Pricing is not published on this website. Contact FinHeal with your business requirements to discuss the appropriate product and commercial details.

Can I request a feature or configuration?

Yes. Describe the workflow and why it matters to your business. The team can discuss whether it is currently supported or requires further evaluation.

Still have a question?

Get an answer specific to your business.

Tell us what you’re trying to accomplish and we’ll help you identify the next step.

Contact the team